The Importance of a Backup

Backing up your Power Practice data, and quite possibly your entire server should be considered a high priority when it comes to the maintenance of your computer system.  You may need to ask yourself if the cost of paying a hardware technician, not only to look after your computers but to make sure you have a reliable backup is worth it or not.

Having a backup plan is one of the best practices your office can implement.

Offices are choosing now more than ever to go paperless, relying exclusively on their computer system’s stability.  With going paperless, it becomes more and more important that you have a backup system in place that is 100% reliable.  Why is a backup important?  A backup means that if your server crashes, gets stolen, is damaged, or you get attacked by a virus, you can recover your data.  What is your data?  All your patient information, your appointments, notes you have for your patients, their x-rays or images, any documentation you want to keep.  All of your business information.  When you have a backup, the data can be recovered quickly, minimizing your down time.  Without a backup, data will need to be re-entered and some of it will be permanently lost.  This can be devastating to a business.

How to make sure you have a good backup?  Check with your hardware technician, the person that looks after your computers. This person will, in most cases, also be looking after your backups.  Power Practice does have recommendations for backing up our program and there is documentation available for it, but what about your images and x-rays?  What about your office documents?  Do you want these backed up as well?  Your hardware technician will let you know if this is being done.

You may be lucky and find you never need to restore your data and we at Exan want that for you as well.  Knowing that the backup is there if you ever need it should give you peace of mind that in the event of any kind of computer failure, you will be back in your feet in no time at all.

For more information on backing up your Power Practice data check out our Community document Backup Procedures

2 Comments

  • Tossi says:

    What is the point of backing up if you don’t know for sure that your backups will work when you need them?
    Backup procedures should always be coupled with restore procedures.

    • Nicole Harvey says:

      Hello Tossi,
      That’s a very good question. We ask that all offices have their IT people assist them with their backup procedures for this very reason. Its vital that an office be able to count on the backup process they perform to include all of the data that they need and that the process is working in case the data needs to be restored. We do not configure the back-up process for any offices. Here is a copy of our backup procedures (https://exan.force.com/powerpractice/servlet/fileField?entityId=ka01C000000XaOHQA0&field=Attachment__Body__s) your IT company should be able to verify the data is backed-up up properly without restoring it onto your system (or at least into a sub directory). When computers or hard drives are replaced we do have installation and server migration documents that we share with your IT people as well as the backup procedures.

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